Upgrade Your Research
Join a membership tier and unlock exclusive pricing, monthly store credit, free expedited shipping on Platinum and Diamond, and more. Cancel anytime.
Gold
For active researchers
- ✓5% member pricingGet a 5% discount on each product in the store from its original price.
- ✓$5 monthly store creditA $5 store credit code emailed to you on each billing date. Apply it at checkout on any product order of $5 or more; each code is good for one order and expires one month after it is issued.
- ✓Free shipping protectionYour order is fully insured with shipping protection. If your order is lost during transit, you can contact us to submit an insurance claim for your product, and you'll have the option to either receive a full refund for that product or have the product sent to you again.
- ✓Member-only restock alertsGet restock alerts on your favorite products before anyone else does, only when signed up to restock alerts.
- ✓100 welcome bonus pointsGain points that are automatically applied to your account right when subscribing.
Platinum
Best value for serious researchers
- ✓7% member pricingGet a 7% discount on each product in the store from its original price.
- ✓$10 monthly store creditA $10 store credit code emailed to you on each billing date. Apply it at checkout on any product order of $30 or more; each code is good for one order and expires one month after it is issued.
- ✓Free 3-day shippingGet your order in three days upon purchase, for free.
- ✓Free shipping protectionYour order is fully insured with shipping protection. If your order is lost during transit, you can contact us to submit an insurance claim for your product, and you'll have the option to either receive a full refund for that product or have the product sent to you again.
- ✓Member-only restock alertsGet restock alerts on your favorite products before anyone else does, only when signed up to restock alerts.
- ✓Priority supportBe the first one to get support before anyone else. If there is a long queue, you'll jump in front of the queue to get your support needs answered before the rest.
- ✓250 welcome bonus pointsGain points that are automatically applied to your account right when subscribing.
Diamond
Our highest tier with full access
- ✓10% member pricingGet a 10% discount on each product in the store from its original price.
- ✓$30 monthly store creditA $30 store credit code emailed to you on each billing date. Apply it at checkout on any product order of $100 or more; each code is good for one order and expires one month after it is issued.
- ✓Free 2-day shippingGet your order in two days upon purchase, for free.
- ✓Free shipping protectionYour order is fully insured with shipping protection. If your order is lost during transit, you can contact us to submit an insurance claim for your product, and you'll have the option to either receive a full refund for that product or have the product sent to you again.
- ✓Member-only restock alertsGet restock alerts on your favorite products before anyone else does, only when signed up to restock alerts.
- ✓Early access to new productsIf we drop new products, you'll be the first one to know, and the first one to be able to get it before anyone else does.
- ✓Member-only product dropsGet products on our store that are strictly only for members and no one else.
- ✓Priority supportBe the first one to get support before anyone else. If there is a long queue, you'll jump in front of the queue to get your support needs answered before the rest.
- ✓Priority order processingGet your order processed and shipped before anyone else. If we are processing many orders, your order will jump through the queue and be processed and shipped to you before we process the rest.
- ✓1.25x reward points multiplierReceive a 1.25x points boost on each purchase. You get more points per order than anyone else.
- ✓500 welcome bonus pointsGain 500 points that are automatically applied to your account right when subscribing for the first time. This is a one-time welcome bonus and is not awarded on subscription renewals.
Points are cash back.
Every order earns points, and 500 points are worth $15 off a future order. Think of it as cash back that stacks automatically: the more you order, the more you save on what comes next.
1 point per $1 spent
Every product order earns 1 point for each $1 you spend. Diamond members earn 1.25x. Points are credited to your balance once your order is delivered.
+100 Gold, +250 Platinum, +500 Diamond
One-time welcome bonus the moment your membership activates, so you start with points already banked. On top of that, every tier gets monthly store credit: $5, $10, or $30 depending on your plan.
500 pts = $15 off
Trade your points in the Rewards Store: 500 points for $15 off, 750 for $25 off, 1,500 for $50 off, or 2,000 for $100 off. Each reward is issued as a code you apply at checkout, and it comes off your total like store credit.
Visit the Rewards Store →Membership FAQ
Yes. Cancel anytime from your account dashboard. Your benefits remain active until the end of your current billing period.
No, the membership is checked out on its own. Purchase the membership first, then place your product order. Your member discount, free shipping protection, and store credit will all apply to that first order and every order after it. If you add products and a membership to the cart together, we'll ask you to check out the membership first.
Store credit is emailed to you as a code on each billing date and also listed on your account dashboard. Enter it in the promo code field at checkout on any product order that meets your tier's minimum ($5 for Gold, $30 for Platinum, $100 for Diamond). Each code is good for one order, cannot be combined with other codes, and expires one month after it is issued, so use it before your next credit arrives.
Yes. As a member, your discount is applied automatically at checkout on all eligible products. No coupon code needed.
Yes. You can upgrade or downgrade your membership at any time. Changes take effect at the start of your next billing cycle.
If your order is lost, damaged, or stolen during shipping, we'll either reship your order at no additional cost or provide a full refund, whichever you prefer. No questions asked.
Yes. The yearly plan saves you approximately 17% compared to paying monthly. You get the same benefits with a lower effective monthly cost.
No. Bonus points are added to your account when you first subscribe and do not expire as long as your account is active.
